Responsible Gaming Policy

Purpose and Scope

Kbobet is committed to preventing gambling-related harm and to supporting players in exercising responsible gaming. This Responsible Gaming Policy describes the safeguards, controls, and support mechanisms we provide to promote safe participation, enable self-regulation, and assist players who may be at risk.

Core Principles

• Security of the player: safeguarding personal data and preventing access by minors or unauthorized third parties.
• Integrity of the gaming product: ensuring fair and transparent games, with monitoring by independent standards where applicable.
• Protection against gambling addiction: proactive measures to identify risk, promote moderation, and provide access to help and support services.

Minors and Personal Data

Kbobet does not permit participation by individuals under the age of 18. Verification of age and identity is a mandatory part of registration and ongoing account access. We collect and process personal data in accordance with our Privacy Policy, and use that data to operate responsible gaming controls, detect prohibited activity, and communicate with our customers as needed for safeguarding purposes.

Player Safeguards and Limits

Players may employ a suite of self-imposed controls to manage spending and engagement. The following limits are available and can be set or adjusted by the player in the account settings:

• Deposit Limit: a maximum amount the player may deposit within a defined period. If the limit is reached, further deposits within that period are blocked automatically.
• Loss Limit: a maximum loss cap within a defined period. Once exceeded, additional spending is blocked for the chosen timeframe.
• Session Time Limit: a cap on continuous time spent on the site. When the limit is reached, a reminder is shown and the player may log out or continue with awareness of the remaining time. Changes to session time limits may require confirmation and will take effect according to our internal processing timelines.

Adjustments to limits follow a clear two-way timing rule: increasing or revoking a limit becomes effective after a minimum processing period, while decreasing a limit takes effect immediately upon saving the change. Players may request changes by contacting our support team or via the in-account controls.

Reality Check and Timed Notifications

For players engaging in casino-style games, Kbobet provides periodic notifications to help maintain awareness of time spent and financial exposure. Reality Check prompts appear at defined intervals, summarizing time played and net results. Players may disable Reality Check through account settings or with support assistance. We will not always be able to deliver reminders where a game does not report activity in a way that supports automatic alerts.

Time-Out and Self-Exclusion

Kbobet offers Time-Out and Self-Exclusion as formal mechanisms to pause or suspend play for self-regulation purposes.

• a temporary self-imposed pause available for a defined period. During Time-Out, deposits and bets are blocked. Ongoing bets may remain active, and winnings may be settled after the event concludes. Time-Out becomes effective immediately upon submission and may be revoked only under the applicable conditions described in our policy.
• Self-Exclusion: a more durable or indefinite restriction chosen by the player. During Self-Exclusion, deposits and bets are blocked. Ongoing bets are settled as appropriate, and winnings follow the standard settlement process after the event. Reinstatement requires a formal request and is subject to our review and discretion, with minimum waiting periods as specified in the account controls.

Initiation of Time-Out or Self-Exclusion is completed via the customer’s Responsible Gaming controls or by contacting Support. Revisions to exclusion periods and revocation requests will be considered in good faith, with adherence to the stated minimum waiting periods. We emphasize that exclusion periods are binding for the duration stated, and promotional materials will not be sent to customers who have self-excluded.

Self-Assessment, Responsible Behavior, and Help Resources

While most players engage in gaming as entertainment within their means, a small segment may experience problematic behavior. Indicators may include escalating time spent, increasing stakes, inability to reduce play, or using gambling as an escape. If you identify with multiple indicators or feel your gambling could become a problem, seek professional assistance and use the responsible gaming tools provided by Kbobet. We provide information about appropriate support services and guidance to pursue help. You may contact our Support Team to discuss available options and obtain referrals to licensed counseling resources, where appropriate.

Support, Communications, and Compliance

Kbobet commits to clear communication about responsible gaming practices. We may provide updates to this policy and related controls and will notify customers of changes through authorized channels within the site. Our policies comply with applicable gambling regulations, including customer verification, anti-money laundering controls, and dispute resolution procedures. For any concerns regarding responsible gaming, accessibility of self-help tools, or requests to adjust risk controls, please contact our Support Team via the in-site Help Center or designated customer channels.

Definitions and Governance

In this policy: “Reality Check” means periodic prompts indicating time spent and net results; “Time-Out” refers to a temporary pause of activity; “Self-Exclusion” refers to a formal, longer-term or indefinite prohibition on participating in gaming activities. This policy is administered by Kbobet and is reviewed regularly for effectiveness and regulatory alignment.

Policy Updates and Effective Date

This Responsible Gaming Policy is effective upon publication on the Kbobet site and remains in effect until replaced by an updated version. We will communicate material changes to players and provide continued access to all safeguarding features described herein.